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McDonald's holds training day

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The lobby was packed with neatly attired attendants, greeting customers with smiles and bending over backward to provide service.
The reason? A training day to remind store managers what it's like to work in the trenches.
"The owners wanted our store managers to get back behind the counter and remember what it's like," said Darren Thomas, one of the organizers working the event said. "We chose this location because it's the busiest one in our group."

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