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New dispatch boosts department’s efficiency

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Previously, dispatchers would field 9-1-1 calls routed to the department or calls made over an administrative line and take down information like who was calling, from where and what the call was about by hand, radioing deputies out to the scene. From there, dispatchers would then double up on work by entering all that data into a computer system.

Once deputies completed a call, they’d end up back in the office completing reports, as well.

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